Payment & Refund Policy

PAYMENT POLICY

For trial orders we only charge your credit card the trial amount stated. If a trial is not cancelled within the trial period it becomes a subscription service. For subscriptions we charge the monthly amount based on your selection. Cancellation can be done at all times by contacting our customer support.

 

REFUND POLICY

You can at all times cancel your membership. When you choose to cancel your membership, your membership will continue only until the end of the month already started and you will not be charged for further month. We do not offer refunds as the cancellation is effectuated instantly after the commenced month. However should the unlikely happen that you are dissatisfied with our membership service, it can in rare cases be considered to offer a refund of up to a maximum of 2 months membership. Email your complaint to customer service and we will take a decision within 3-4 working days.